Guarantee

 

Guarantee and Warranty a Makers promise
 

" I don't want to make rubbish, there are enough people doing that already!" Peter Sesselmann


All products made under the name of Peterman are hand made by Peter Sesselmann himself, they are all carefully checked and tested before they are shipped. 
Quality of product and service is always the number one objective.

Peter offers you a 100% satisfaction guarantee, if for any reason you are not happy with the product, and If the product is returned to me within a *reasonable time period you will get your money back!
(If you bought the product from a reseller please contact them first!)

 

All the products I make come with a "life time" warranty against faulty workmanship or components, 

I can not guarrantee that my kids will take over this responsibility, but while I am alive and capable I will fix any fault free of charge, as I am now around 50 years old I figure I still have a few years left, so you dont need to worry too much!

 

These products are quality handmade products and their failure rate is extremely low, however it does happen that there is a dry solder joint causing intermittent sound or a crack in the glue or wood appears. 
If this is the case PLEASE DO NOT HESITATE, contact me immediately or ship it back to me, and I will fix it straight away!

 

 

Peter Sesselmann
I want you to LOVE these products!

 

*reasonable time period, at this time I think reasonable is 3-6 months. this should be ample time to workout if you like it or not!!